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| | Intelliflix = dissatisfied customer |
| Review By: James C on Apr. 13, 2007 |
Summary: Intelliflix Lost DVD Policy: if they say that they did not receive their DVD from you, they will charge you $25 ($50 for games). DVD quality: poor. A third of the discs I received were unplayable (scratched, broken). Delivery time: 1-2 weeks average. Customer service: poor. No phone service, only e-mail, and the turnaround on e-mail responses averaged 2-3 business days, and were written on a level of grade school grammar.
I am sorry I didn't Google-search the words "Intelliflix" and "complaints" before I signed on to a one-year membership. |
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| Would shop in this store again: NO |
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| | Don't sign up with Intelliflix |
| Review By: Underdog on Oct. 20, 2006 |
Summary: Watch out for this company. Once you signed up, you will not see your money again despite awfully services. Do yourself a favor, sign up with other companies. |
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| Would shop in this store again: NO |
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| | Customer Support |
| Review By: eileen at inc.intelliflix.com on Sep. 19, 2006 |
Summary: I believe in Intelliflix and the quality of service that we provide. If I did not I would not be putting my name out there. Our goal is to provide the Intelliflix Customer with a great service at a great price … To give our customers the ‘Ultimate Online DVD Rental Experience’.
I invited and continue to encourage any Intelliflix Customer to contact me directly at eileen@inc.intellilfix.com so that I may assist in answering any questions, recommendations and concerns.
We are proud to be taking our customer service to the next level by reaching out to customers wherever they are. We are the only company to my knowledge that has made this type of effort and as a result people love our commitment.
Intelliflix is a great choice for home entertainment needs. We are good people, we want your business, and we will work hard to keep it. Customer Satisfaction is our #1 PRIORITY.
Looking forward to hearing from you.
Best Regards,
Eileen
Intelliflix Customer Support
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| Would shop in this store again: YES |
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| | Tommy2fingers |
| Review By: tom.santacroce at gmail.com on Sep. 19, 2006 |
Summary: I have been a member of the 2 other companies and no one comes close to the quality of service I have with Intelliflix. I am on the 3 out plan and I always have at least 2 on hand with the third on the way to me. Out of 70 titles only one was damaged and the Post Office took responsiblity for that. I have even purchased the plan for my InLaws. I have already received 2 extra months of membership for refering 2 friends who love it too!!
GO Intelliflix.!! |
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| Would shop in this store again: YES |
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| | Just signed up with intelliflix and it's great |
| Review By: DVD Renter on Sep. 19, 2006 |
Summary: I just signed up and I love it. I get so many movies I can't watch them all. When I send a movie back I go into my account and mark that I sent it back and the next day a movie goes out. I saved lots of money too on my plan. I have had no problems. I watch my movies, send them back and they send a new movie...it's that simple. |
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| Would shop in this store again: YES |
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| | Satisfied customer |
| Review By: SusanL on Sep. 11, 2006 |
Summary: Intelliflix has the best selection of DVD's and great prices! |
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| Would shop in this store again: YES |
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| | Mr. |
| Review By: WPBWEB on Sep. 11, 2006 |
Summary: Everything at intelliflix is excellent and it has the lowest price. |
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| Would shop in this store again: YES |
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| | worst service ever experienced |
| Review By: one of the angry customers on Mar. 3, 2006 |
Summary: keep away from them or you will regret |
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| Would shop in this store again: YES |
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